Last Updated: Tuesday, 25 March 2025

MyMeloVibe (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, phone number, and details for song customization (e.g., business name, event, bride/groom names).
  • Communication Data: We may receive information through WhatsApp, Instagram, Facebook Messenger, email, and similar channels.

2. How We Use Your Information

We use your information to:

  • Create personalized songs as per your order.
  • Contact you with updates or questions regarding your order.
  • Send promotional or marketing material (only if you opt in).

3. Use of AI Tools

  • We use trusted AI tools like ChatGPT to assist in writing lyrics, and Suno AI (Paid Plan) for generating music.
  • These tools are used to enhance productivity, but final songs are customized by our team.
  • By placing an order, you consent to the use of such tools for creating your song.

4. Data Sharing

We may share relevant song-related details with:

  • Third-party tools (e.g., Suno AI, OpenAI) strictly for the purpose of fulfilling your order.
  • Secure service providers for payment processing (e.g., Razorpay, Google Pay).
  • We never sell or share your personal information for unrelated purposes.

5. Cookies

Our website may use cookies to enhance your browsing experience. By using the site, you consent to cookie use as outlined in our Cookie Policy.

6. Data Retention

We retain order-related data for up to 12 months after completion to assist with customer support and quality control. You may request deletion earlier.

7. User Rights

You have the right to:

  • Request access to the information we store.
  • Ask for corrections or deletion.
  • Opt out of promotional messages.

Please contact us through the methods available on our website.

8. Children’s Privacy

Our service is not intended for users under the age of 13. We do not knowingly collect data from minors.

9. International Users

If you are accessing our service from outside India, you consent to your information being processed in India.

10. Data Securit

We use reasonable security practices to protect your information. However, please note that no system or method of electronic transmission or storage is completely secure, and we cannot guarantee absolute protection.

11. Disclaimer

  • We use AI tools to assist in song creation, but each final product is custom-crafted.
  • We are not liable if future government or platform rules regarding AI-generated content change after delivery.

12. Dispute Resolution

We aim to resolve any issue through open communication. If unresolved:

  • Arbitration: Both parties agree to informal arbitration with a neutral mediator.
  • Jurisdiction: Any legal proceedings will follow Indian law and be handled in the courts of [Your City/State].

13. Policy Updates

We may update this policy periodically. Changes will be reflected on this page with an updated date.

For questions, reach out to us via the contact options on our official website.